Healthcare organizations often work with a dynamic schedule; on the same day, an employee at two care locations may have to work with another group of clients. In addition, healthcare has a higher than average deployment of self-employed workers and the information that healthcare workers work with is highly sensitive to privacy. These properties make Healthcare a domain with specific requirements for the lifecycle of identities and access control to applications and information.

The Dynamic World of Healthcare

Within healthcare organizations, a working day is never the same. Employees work with people who are in a vulnerable phase of their lives. You do this with a passion for the profession; the client always comes first.

When an Identity and Access management solution does not properly facilitate the flexibility of an average working day, employees will share accounts or accounts are quickly created manually so that, for example, an on-call worker can be deployed immediately. This behavior is logical; after all, immediate care for the client comes first.

An IAM solution and its implementation are two equivalent quantities. Where the solution must be able to facilitate all use cases and integrations with source and target systems, the IAM implementation within a healthcare organization is just as important. Translating the functional requirements into the solution and developing a workable role model is essential for a successful implementation.

Solutions

Navaio uses Omada, HelloID and Microsoft Entrals selected IGA/IAM products. In doing so, various principles were considered.

• When the organization is larger than 2000 identities and has a strong regulatory need for governance, Omada Identity Cloud is an appropriate solution.
• When the organization is smaller and affordable quality is an important requirement, HelloID is an appropriate solution.
• If the organization has all its workloads running in the Azure Cloud and also uses SaaS solutions, Microsoft Entra is a suitable solution.

These principles provide direction. If you want to know more about the different solutions, implementation methods and how they translate to your organization, please contact us.

Sander Baas

sander.baas@navaio.com